You deserve an upgrade. Hello Fintwist!

Hello Fintwist!

Introducing our new digital payment solution

Learn more

Back

What is CIP?

We verify every cardholder’s identity to comply with federal regulations like the USA Patriot Act and keep each paycard program secure. For every employee enrolled, we use a comprehensive database to verify their identity using full name, date of birth, SSN and home address, provided by the employer. Sometimes we need additional documentation to verify a cardholder’s identity. This often happens when the cardholder has changed their name, they’re very young, or there’s a SSN data entry error. If SOLE needs more information from an employee, we will contact the employer and/or the cardholder via phone and email to request scanned copies of a government-issued ID and social security card.