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What should I do if I lose my card?

Call SOLE right away so we can restrict your card and prevent unauthorized purchases. You can restrict your card through our automated phone system even when our office is closed. If you still work for the employer who gave you your paycard, ask them for a new instant issue card, then give us a call so we can help you set it up and get the funds transferred from your old card to your new one. If you don’t work for the employer who gave you the paycard, we can mail you a replacement.